defensiveness
Acting upset or making excuses to protect yourself from criticism.
Defensiveness is the reaction of protecting yourself from criticism or blame, even when someone is trying to help you or offer honest feedback. When you're being defensive, you make excuses, argue back, or refuse to listen instead of considering whether the other person might have a point.
Imagine your teacher returns your essay with suggestions for improvement. A defensive response would be immediately explaining why you wrote it that way, insisting the teacher misunderstood, or pointing out that other students made the same mistakes. A non-defensive response would be reading the feedback carefully and thinking about how to improve next time.
Defensiveness often shows up when we feel attacked or embarrassed, even if no attack was intended. Your friend might mention that you interrupted them, and instead of saying “Oh, sorry,” you snap back with “Well, you interrupt me all the time!” That's defensiveness: deflecting the issue rather than addressing it.
The tricky thing about defensiveness is that it can block learning and damage relationships. When you're defensive, you can't hear useful feedback that might actually help you improve. People also stop wanting to give you honest input because they know you'll just argue or make excuses. Learning to notice when you're being defensive and pause to really listen takes practice, but it is an important social skill.