penitence
A deep, sincere feeling of regret for doing wrong.
Penitence is the feeling of genuine regret and sorrow for something wrong you've done. When you feel penitent, you truly wish you hadn't done it and want to make things right, recognizing the harm you caused rather than merely regretting the consequences you face.
A student who copies a friend's homework might feel penitent when they realize they betrayed their friend's trust and cheated themselves out of learning. That heavy, uncomfortable feeling in your chest when you know you've hurt someone or done something wrong? That's penitence. It's different from simply being embarrassed or worried about punishment.
True penitence usually leads to action: apologizing sincerely, trying to fix what you broke, or changing your behavior. Someone showing penitence doesn't make excuses or blame others. They take responsibility.
You might hear someone described as penitent when they're clearly remorseful, like an older brother who broke his sister's toy and spent his own money to replace it. The related word repentance means the same thing, though it's used more often in religious contexts.